Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Bertie Fisher, we're committed to promoting responsible gaming. Online casino games are designed purely for entertainment purposes. Gambling should never be viewed as a way to make money, pay bills, or solve financial problems. Always gamble within your means and only with money you can afford to lose.

Age Verification

Online gambling in Ireland is restricted to individuals aged 18 years and over. We are committed to preventing access by underage users. By using Bertie Fisher, you confirm that you are at least 18 years of age and meet all legal requirements to gamble in your jurisdiction.

If you are under 18, please do not attempt to access our services. Parents and guardians concerned about a young person's gaming habits should seek support from relevant authorities.

Warning Signs of Problem Gambling

Be aware of the following signs that may indicate problem gambling:

• Chasing Losses: Trying to win back money you've lost by gambling more
• Hiding Gambling Activity: Concealing the extent or nature of your gambling from family or friends
• Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
• Gambling with Borrowed Money: Using credit, loans, or money borrowed from others to gamble
• Increasing Bet Amounts: Needing to wager larger amounts to achieve the same excitement
• Loss of Control: Inability to stick to predetermined spending limits
• Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
• Failed Attempts to Stop: Repeated unsuccessful efforts to reduce or quit gambling
• Lying About Gambling: Dishonesty regarding the time or money spent on gambling
• Financial Problems: Experiencing debt, unpaid bills, or financial crisis due to gambling

If you recognize any of these signs in yourself or someone else, it's important to seek help immediately.

Self-Help Tools

Bertie Fisher provides the following responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount of money you're willing to deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount of money you're prepared to lose over a set timeframe
• Bet Limits: Restrict the maximum stake you can place on individual bets
• Session Time Limits: Set automatic reminders or session interruptions to take breaks during gaming
• Reality Checks: Enable notifications that remind you of the time spent and money wagered during your session
• Self-Exclusion: Temporarily or permanently block your account if you feel your gambling is becoming problematic
• Account Closure: Permanently close your account if you wish to stop gambling entirely

You can access and modify these tools through your account settings at any time. We encourage you to use them proactively to maintain healthy gaming habits.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, professional help is available. The following organizations offer confidential support:

Ireland

• Problem Gambling Ireland: Confidential support and counseling services for problem gambling in Ireland. Visit their website or contact them for assistance.
• Gamblers Anonymous: Free peer support groups throughout Ireland for individuals affected by gambling problems. www.gamblersanonymous.org.uk

United Kingdom (for cross-border support)

• GamCare: Free information, advice, and support for problem gamblers and their families. www.gamcare.org.uk
• GamStop: The UK's free national self-exclusion scheme. Register across all licensed operators. www.gamstop.co.uk

International Resources

• National Council on Problem Gambling (USA): www.ncpgambling.org
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org

Helpline Numbers: Many organizations offer confidential telephone support. Contact details can be found on their websites.

Take Action Today

If you feel your gambling is becoming a problem, seek help immediately. There is no shame in asking for support—problem gambling is a recognized condition, and professional help is available.

Don't wait until the situation worsens. Reach out to one of the support organizations listed above, speak with a trusted friend or family member, or contact your GP for a referral to specialist services.

At Bertie Fisher, your wellbeing is our priority. We are committed to providing a safe and responsible gaming environment. If you have any questions about our responsible gaming policies or self-help tools, please contact our customer support team.

Remember: Gambling should be fun. If it stops being fun, it's time to seek help.